Our products are produced to the greatest of care and match the marketplace OE specifications. This is to ensure you make the correct purchase for your vehicle. Our expert team of UK and Irish engineers ensure that our air bags are approved and verified to the industry standard level. We guarantee all of our customers can rest assured knowing that our parts are of the highest quality.
We are currently located in Ireland, the UK and Poland making shipping quick and easy. CarAirsprings offer a *worldwide delivery service ranging across 130 countries. We provide 3-5 working days delivery for all our UK customers. European customers purchasing our products will also receive their orders within 3-5 working days.
*shipping times may vary, shipping costs contact sales team
In order to avail of our returns policy customers must first contact us regarding the issue at hand. We will then provide a shipping label for the product to be returned. Our customers will receive a full refund in cases of a change of mind up to 30 days from the date of purchase (excluding carriage). Our 1 year warranty cover also provides customers with a full refund or replacement option. When placing an order for our products, you are agreeing to our terms of service.
CarAirsprings offers a 2 year warranty cover to all its customers from date of purchase. In cases of warranty issues we offer a full refund or replacement of the goods in question (including carriage). In the event of misuse or improper installation causing damage to the product the warranty cover will be void. For this reason we recommend sourcing an authorised mechanic for installation purposes.
To protect your warranty we recommend inspection of your product upon delivery from your courier as per worldwide courier policy. The product packaging should be opened and inspected in detail with the courier as witness to ensure no damage has occurred during the delivery process.
You can have full confidence in doing business with CarArisprings. Our team have over 20 years experience in this industry and prides itself in customer support. Should you have any requirement to contact our support team in an unlikely event of not being 100% satisfied with your transaction.
There are four ways of contacting our support team:
- On-page contact form
- Live Chat
- Talk (call our support team)
From Monday to Friday from 9 am to 5:30 pm all calls and emails will be answered within a two-hour window.
Please contact our sales team for a returns number and then send the car part to the address in the email. Our email address is: firstname.lastname@example.org. Alternatively, you can contact us by phone: 011 3868 0172.